About This Policy

This Cookie Policy explains how JOJO’s New uses cookies and similar technologies on jojosnew.com. It describes what these technologies are, why they may be used and how visitors can manage their browser settings.

This policy applies to visitors who access our website, view service information, contact us through the website or use other available website functions.

This policy is intended to provide clear information about our use of website cookies and is effective immediately.

What Are Cookies?

Cookies are small text files that may be stored on a device when a website is visited. They allow a website to recognise a browser or remember certain information during a visit or between visits.

Cookies may help websites operate properly, remember preferences, understand how pages are used and support basic website functions.

A cookie does not normally contain information that directly identifies a person by name. The information associated with a cookie depends on how the website and the relevant browser technology are configured.

Why We Use Cookies

Cookies may be used to support the operation and usability of jojosnew.com. Depending on the website functions in use, cookies may help us to:

• keep website functions working as intended;
• remember basic browser or website preferences;
• understand which pages are being viewed;
• identify technical issues and improve website performance;
• support contact and service enquiry functions; and
• maintain a more consistent website experience.

We aim to use only the information reasonably required for these purposes.

Types of Cookies

Cookies used on a website can generally be grouped according to their purpose. The categories below describe the types that may be relevant to jojosnew.com.

Not every category will necessarily be active on every visit. The cookies actually used may depend on the website functions available at the time of your visit.

Essential Cookies

Some cookies may be necessary for the website to function correctly. These may support page navigation, security-related functions, requested website features or the proper operation of forms and other interactive elements.

Because these cookies support requested website functions, disabling them may cause certain parts of the website to operate incorrectly or become unavailable.

Essential cookies are generally used only for the period reasonably required to provide the relevant website function.

Preference Cookies

Preference cookies may remember settings that make the website easier to use. For example, a website may remember certain browser-related choices or settings so that the same information does not need to be selected repeatedly.

Preference information is normally retained only for as long as it is reasonably useful for the relevant website function and will generally not be retained for more than 12 months unless a longer period is technically required for a specific function.

Performance & Usage Information

Where performance or usage cookies are used, they may help us understand how visitors interact with the website, such as which pages receive visits or whether particular pages experience technical problems.

This information may be reviewed in aggregated or technical form to help improve website structure, page performance and general usability.

Performance-related cookie information will generally be retained for no longer than 24 months, unless a shorter period applies to the relevant technology.

Third-Party Website Functions

Some pages may contain functions supplied by third-party services. Where such services are used, the relevant provider may place or read cookies or similar technologies through the browser.

Third-party technologies may operate under the provider’s own privacy and cookie arrangements. Their retention periods and technical settings may therefore differ from the periods described in this policy.

We do not control the independent cookie practices of third-party providers. Visitors should review the relevant provider’s information where they require further details about a particular third-party technology.

Cookies & Service Enquiries

JOJO’s New provides carpet and upholstery cleaning services. Where a visitor uses a website form to request information or discuss a cleaning appointment, technical information associated with the website session may be processed as part of providing the requested website function.

Cookies themselves are not used to create a cleaning appointment or confirm a service booking. Booking and payment arrangements are handled separately after the service requirements have been reviewed.

JOJO’s New does not process online payments through this website. Payment arrangements are confirmed through official communication channels after the relevant cleaning service details have been reviewed.

How Long Cookies Remain

Cookies may be either session cookies or persistent cookies. Session cookies are normally removed when the browser session ends. Persistent cookies remain on the device until they expire or are removed by the visitor or browser.

Unless a different technical period is required for a particular website function, our own preference and performance-related cookie information will generally not be retained beyond the periods stated in this policy.

Third-party cookie durations may differ because they are controlled by the relevant third-party service.

Managing Cookies in Your Browser

Most modern web browsers allow visitors to control, block or delete cookies through their browser settings.

You can normally choose to block cookies, delete existing cookies, restrict certain categories or receive a notification before cookies are stored. The exact controls available depend on the browser and device being used.

If you disable essential cookies, some website functions may not work correctly. Blocking optional cookies may have less effect on basic website navigation but may prevent certain preferences or performance functions from operating.

Deleting Existing Cookies

You can delete cookies already stored on your device through your browser settings. Deleting cookies does not normally prevent you from visiting the website again, although certain preferences may need to be selected again.

If a cookie is required for a particular website function, it may be created again when you revisit or use that function.

Information Security

We take reasonable practical steps to protect information associated with our website and service communications. Access to website information is limited according to operational requirements.

No website or internet transmission can be guaranteed to be completely secure. Visitors should therefore use reasonable care when providing information online and should contact us if they believe information has been submitted incorrectly.

Cookie Policy Updates

We may update this Cookie Policy when our website functions, technical arrangements or cookie usage changes.

If the way cookies are used changes materially, the updated policy will be made available on this website. Visitors are encouraged to review this page from time to time if they wish to remain informed.

An updated version will take effect when it is published on the website unless a different effective date is clearly stated.

Disclaimer

This Cookie Policy describes the general cookie and similar technology arrangements associated with jojosnew.com. The exact cookies present on a particular visit may vary depending on the website functions, browser settings and third-party technologies active at that time.

We do not guarantee that every browser will display or manage cookies in exactly the same way. Browser controls, device settings and third-party technology may affect how cookies are stored, blocked or removed.

Nothing in this policy should be interpreted as a guarantee that every website function will remain available when optional or essential cookies are disabled.

Contact Us

If you have a question about this Cookie Policy, website cookies or the way our website functions operate, you can contact JOJO’s New using the official details below.